Changing frequency band from 2.4 to 5 GHz

A frequency band refers to a particular frequency range within which signals can be sent. WLAN waves can be transmitted via the two frequency bands 2.4 GHz (GHz = gigahertz) and 5 GHz. These differ in speed and distance. In short, the 2.4 GHz network radiates further but is therefore slower, while the 5 GHz network is faster but does not reach so far. Generally speaking, however, the 5 GHz network is used less and therefore offers a better connection

This is how to change the frequency band on the following devices:

​ Giga Connect Box ​

Both frequency bands – 2.4 and 5 GHz – are activated at the same time on the Giga Connect Box. The modem selects the better frequency automatically.


Do you want to deactivate a frequency band? Enter 192.168.0.1 in your computer's Internet browser. You will find the password on the bottom of your modem under Settings password».

On the left, click on Advanced settings -> Wireless -> Wireless signal. Set the 2.4 GHz or 5 GHz frequency network to «deactivate». Confirm the changes by clicking on «Adopt changes».

​ Connect Box ​

Both frequency bands – 2.4 and 5 GHz – are activated at the same time on the Connect Box. The modem selects the better frequency automatically.


Do you want to deactivate a frequency band? Enter 192.168.0.1 in your computer's Internet browser. You will find the password on the bottom of your modem under Settings password».

On the left, click on Advanced settings -> Wireless -> Wireless signal. Set the 2.4 GHz or 5 GHz frequency network to «deactivate». Confirm the changes by clicking on «Adopt changes».

​ Horizon | UPC ​

On the Horizon HD Recorder, both frequency bands – 2.4 and 5 GHz – are activated simultaneously. Simply select the corresponding SSID and the associated password (you will find this on the bottom of the box). Then connect your devices to the desired frequency band.

​ Thomson TWG 870 | UPC ​

The frequency band is changed directly on the router:

  • Enter the IP address 192.168.0.1 in your Internet browser.

  • Use admin as the user name and password (or use your personal login).

  • Select the menu item Wireless, then select Radio in the 5 GHz section.

  • In the top selection field, you can now activate 5 GHz.

  • Then click Save.

 The 2.4 GHz network is now switched off.


To connect your devices using the 5 GHz frequency band, use the 5GHz SSID and the corresponding password (you will find this on the bottom of your modem).

​ Thomson TWG 870 | UPC ​

The frequency band is changed directly on the router:

  • Enter the IP address 192.168.0.1 in your Internet browser.

  • Leave the user field empty and use admin as the password.

  • Select Wireless from the menu.

  • In the 802.11 band selection field, you can select 2.4 GHz or 5 GHz.

  • Click on Apply to save the Settings.

To connect your devices using the 5 GHz frequency band, use the 5GHz SSID and the corresponding password (you will find this on the bottom of your modem).

​ Ubee | UPC ​

The frequency band is changed directly on the router:

  • Enter the IP address 192.168.0.1 in your Internet browser.

  • Use admin as the user name and password (or use your personal login).

  • Select Wireless from the menu.

  • Then Radio on the left-hand side in the 5 GHz section.

  • In the top selection field, you can now activate 5 GHz.

  • Then click Save.

  • The 2.4 GHz network is now switched off.


To connect your devices using the 5 GHz frequency band, use the 5GHz SSID and the corresponding password (you will find this on the bottom of your modem).

Please note: not all devices support the 5 GHz frequency band. The iPhone 4, for example, or earlier versions cannot be connected using your WLAN if you change your modem to 5 GHz. Furthermore, improper changes to the modem configuration may affect the functionality of the router. Deviations from the default settings will not be supported by our customer service, until the device is reset.

WLAN Tips und Tricks

Last modified:

22 November 2021

328

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